1. Introduction
Vantage Parking LLC ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our services, including valet parking, golf cart transportation, and shuttle services for private and commercial events.
2. Information We Collect
We may collect personal information directly from you when you:
— Request a quote or book our services
— Contact us via phone, email, website forms, or lead forms
— Engage with us at an event
— Apply for employment or provide business information as a vendor
Information we may collect includes:
— Full name
— Phone number
— Email address
— Event address or location
— Event date and time
— Type of service requested
— Any additional information you voluntarily provide
3. How We Use Your Information
We use your information to:
— Respond to inquiries and provide quotes
— Schedule and deliver our valet and transportation services
— Communicate with you regarding your booking or event
— Process payments and maintain billing records
— Improve our services and customer experience
— Send service-related updates or feedback requests
— Ensure compliance with safety and liability standards
4. How We Share Your Information
We do not sell or rent your personal information.
We may share your information with:
— Service providers or contractors who help deliver our services (e.g., drivers, parking attendants)
— Legal or regulatory authorities if required by law or to protect our legal interests
— All third parties are required to maintain the confidentiality and security of your information
5. Data Storage and Security
We take reasonable administrative, physical, and technical safeguards to protect your information from loss, misuse, or unauthorized access.
Your information is stored securely on encrypted systems with limited access granted only to authorized personnel.
6. Data Retention
We retain your personal data only as long as necessary for the purposes described in this policy or as required by law (e.g., tax, legal compliance, or dispute resolution).
7. Your Rights
Depending on your location, you may have the following rights:
— The right to access your personal information
— The right to correct or update inaccurate information
— The right to request deletion of your data
— The right to withdraw consent (if applicable)
— To exercise these rights, please contact us at alex@vantageparking.com
8. Cookies and Website Tracking
If you use our website, we may collect data through cookies or tracking technologies to understand user behavior and improve functionality. You can manage or disable cookies through your browser settings.
9. Third-Party Links
Our website or forms may contain links to third-party websites (e.g., payment portals or partners). We are not responsible for the privacy practices of those third parties. Please review their privacy policies before providing any information.
10. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
11. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Updates will be posted on our website with a revised effective date.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact:
Vantage Parking LLC
alex@vantageparking.com
(323) 532-3488